The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast offerings were amazing, with a chef preparing omelets to order and a diverse selection including fresh fruits and pastries.” view full review
Comfortable Stay
“The room was impeccably clean with a super comfortable bed, ensuring a restful night's sleep.” view full review
Great Lounge!
“The club lounge was a highlight, well-stocked with refreshing snacks and beverages, perfect for relaxing after a long day.” view full review
Instant Warmth!
“The bathroom provided instantly warm water, making showers incredibly comfortable and refreshing.” view full review
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.7
Location
7.7
Service
7.7
Dining
7.3
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 1083 reviews
8.5
8.5/10 based on 665 reviews
#27 of 54 hotels in Basel based on Tripadvisor
Gilbert
United Kingdom,
May
2024
7.8/10
The hotel is conveniently located near the Messeplatz with easy access to public transport. The rooms come equipped with useful amenities like a flat iron and coffee machine, but some noise from the nearby tram tracks can disturb your rest. The service is friendly but could be more prompt. The dining options are varied and satisfying, although the timings are limited. Overall, a good value for exploring Basel.
Rooms
8.0
The rooms are spacious and include useful amenities like a flat iron and coffee machine.
Service
7.0
The staff is friendly, but there were some delays in service.
Location
9.0
The hotel's location near Messeplatz provides easy access to public transport and dining options.
Dining
8.0
The dining options are varied and satisfying, but the timings are limited.
Facilities
7.0
The hotel offers essential facilities like room service and laundry.
Colin
United Kingdom,
December
2023
6.0/10
The hotel has a great location, but the rooms need refurbishment and better cleanliness. The staff was friendly and helpful, yet there were some missed opportunities for personalized service. The dining experience had some ups and downs, and the facilities require attention.
Rooms
5.0
The rooms looked tired and in need of refurbishment, with initial cleanliness issues like stains and hair on the bed.
Service
7.0
The staff were friendly and helpful overall, but they missed some opportunities for personalized service like thanking for the stay.
Location
8.0
The hotel is conveniently located opposite the Exhibition and Convention Center, with easy access to public transportation and walking distance to attractions.
Dining
6.0
The dining experience had its highs and lows, with an excellent variety of choices but occasional misunderstandings in service.
Facilities
5.0
Facilities need updating and attention to maintain cleanliness and improve the overall guest experience.
Neal
United States,
December
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were well-equipped with amenities like a water kettle and minibar, making them cozy, but the heat was a major issue, disturbing my sleep. Being on the top floor with a sloping room and windows in the roof added a unique touch, but the proximity to the tram tracks led to a restless night due to the constant rumble of passing trams.
Rooms
7.0
The rooms were equipped with useful amenities like a water kettle, bidet, fluffy comforter, and minibar.
Service
9.0
The Viking staff members were exceptionally friendly and helpful, making my stay enjoyable.
Location
6.0
The hotel is conveniently located within walking distance to the center and opposite the Messeplatz tram stop with free tram services to many destinations. However, the noise from the nearby tram tracks was a downside.
Dining
8.0
The dining experience was good overall, with a variety of choices. The quality of the food was excellent, although more options would have been appreciated.
Facilities
7.0
The hotel offered standard facilities to meet basic needs during my stay.